Surveys
Create smart and flexible chatbot surveys on Facebook.
Survey builder
12 + question types
Choose from over 12 question types that respondents can answer within Facebook Messenger. Check out all question types.
Use your own Facebook pages
Create surveys for your own Facebook pages. Start your survey automatically when someone chats with your page or give respondents a unique link to your page to start your survey in Facebook Messenger.
Messages in between questions
Humanize your surveys by adding messages in between your questions to make your survey more conversational. Add conditional messages to send messages based on previous question responses.
Multi language support
Create a survey on Facebook in any language by entering your own content. Customize error messages and page actions to ensure your survey is in the language you want.
Anonymous surveys
Survey your Facebook audience by assuring them anonymity. Set your surveys to be anonymous so you can't see who your respondents are.
Content Questions
Send an image with your question to ask respondents about the content.
Merge fields
Add merge fields to questions and messages to include respondent attributes like their name.
Restart keywords
Setup keywords so that respondents can restart at any time.
Email notifications
Get email notifications in real-time when respondents complete their surveys.
Question validation
All question types are validated in real-time to ensure your data is valid.
Custom error messages
Setup custom error messages for when an invalid answer is sent for a question.
Re-order questions
Drag-drop re-ordering of questions makes it super simple to create surveys on Facebook.
Survey Logic
Auto start survey
Start your survey automatically when someone opens a conversation with your Facebook page.
Custom survey revisit rules
Configure how your survey should handle when a respondent returns to resume or start again.
Jump logic
Add jump logic to your questions to control which follow up questions to go to.
Keyword logic
Add jump logic based on keywords that appear in open-ended questions.
Answer piping
Pipe answers from the previous questions into the questions that follow.
Only Send Logic
Previous answers
Enables you to only send a question/message based on answers to previous questions.
Real-time Qualification
Qualify respondents in real-time before sending the question/message in your survey.
Unlimited conditions
Add as many only send conditions as you want to your questions.
Multiple per answer
Evaluate previous answers with multiple conditions per answer.
Quiz Logic
Score answers
Set correct values for answers to score them.
Only send questions/Messages
Only send follow up questions/messages based on the total correct answers.
Real-time Qualification
Qualify respondents in real-time based on their total score.
Re-engagement rules
Increase completion
Re-engage respondents who don't complete their surveys on Facebook to help increase completion rates.
Specify period
Specify the period for when the message is sent.
Add multiple rules
Add multiple message at different periods to ensure your survey is completed.
Custom messages
Customise the message that is sent to your respondents.
Opt in
Customise the opt in buttons to get the respondent to start or deny the re-engagement message.
Analyze
Question summaries
View summaries of question answers including charts for multiple choice question types.
Export to CSV
Export completed or incomplete survey responses to CSV at any time.
Data Integrations
Integrate with all your third party apps without the need for any coding using Zapier, Data API or Webhooks.
Collect
Unique survey link
Each survey has its own unique link to start in Facebook Messenger, a short link also included.
Unique messenger code
A unique messenger code is created for every survey so that respondents can scan and start their surveys on Facebook.
Send via Messenger
Send your surveys directly to your subscribers over Facebook Messenger.
Facebook Ads
Create Facebook Ads to acquire responses from your own targeted audiences on Facebook.
Facebook Posts
Create Facebook Posts to acquire responses from your Page audience on Facebook.
SMS (Coming Soon)
Use SMS short codes to get your Facebook survey distributed to your existing audience members.
CRM
Panel Questions
Link question answers to Panel subscriber attributes e.g. email address.
Auto fill Questions
Automatically fill answers to Panel questions if the respondent already has the information in their profile.
CRM Integrations
Integrate your survey response data in real-time with your CRM using Zapier, Data API, or Webhooks.
Browse Responses
Browse your individual responses within Surveybot.